We provide advice and support at the design stage, in the preparation of as-built documentation, and in the preparation of estimates for installation work.
We will help you equip the system with all the necessary equipment, as well as related materials, organizing the supply of engineering systems on a turnkey basis, as well as install the system and perform commissioning.
Our specialists can provide a full range of training and service services.
The company attaches great importance to the after-sales support of our customers.
The company’s service department also performs:
- Warranty obligations.
- Routine maintenance.
- Repair and replacement of equipment.
The list of works performed by the Altek service center:
- Equipment repair.
- Installation supervision.
- Commissioning (commissioning).
- Calculation of the system and drawing up a full estimate of work with the engineer’s visit to the site.
- Commissioning of equipment that does not require commissioning. (Checking the correct installation and starting the system)
- Battery service:
- Charging the battery to 100% charge.
- Diagnostics of the battery, training cycle (charge – discharge – charge) using the desulfation method and determination of the residual capacity of the battery.
The training cycle is recommended for batteries that have been in operation for more than six months. This cycle allows you to extend the life of the battery, and the desulfation method allows you to remove sulfates from the surface of the plates and restore the lost battery capacity (in whole or in part, depending on the degree of sulfation of the battery plates).
7. System diagnostics with an engineer’s visit to the site (diagnostics, elimination of minor malfunctions, adjustment).
For more information:
Commissioning (commissioning) includes: checking the compliance of installation with the project (schemes), checking the correctness of installation, eliminating minor installer errors, starting the system, adjusting the modes and bringing the system to the design (factory) parameters, drawing up a commissioning act, putting the system into operation, training the Customer in the rules of use and safety.
Installation supervision includes: management of the Customer’s installation team, control of the correctness of installation and work technology, acceptance of work from the installation team.
Contacts of the service center: +38 (063) 140-20-20
